Akash DTH is the only DTH service available in Bangladesh. Personally, I have bought it for the HD quality sports channel. Till now, I am very satisfied with their sports channel quality.
But during the coronavirus pandemic, there were no sports initially. So I switched to Akash Lite with an entertainment add-on pack. Then sports returned gradually. I also switched to the standard package. I have done all this by calling their customer care. This is really annoying to call customer care every time I had to change the package.
Due to personal reasons, I had to stop using Akash DTH for several months. When I returned, I found that Akash has added my account option on their website. It is a positive step.
After registering to my Akash DTH account, I explored every menu of my account option. I can see all my transaction details and I can change my package also. Now I can switch between standard or lite pack rom the website. I can also add ad-on packages.
To change package and add pack follow below steps.
First, log in to my account and go to subscription details.
Then click on “View Details”. Now, you will find the option to change package and add pack.
Here, I have selected add pack option to add Infotainment Pack 2. It will send an OTP to my registered mobile number.
After entering the OTP, the pack will be activated.
You can can change your package in the same way.
So you have more control over your account. You do not need to call customer care for switching packages. You can do it yourself on their website.
I hope Akash DTH will launch their mobile app very soon.